Effective Date:Feb 2025
At Khoshnaw Service Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information we gather from our customers, technicians, and system users.
Personal Information: Name, contact details (email, phone number, address), and customer feedback.
Technician Information: Full name, contact details, assigned jobs, and work performance records.
Job Information: Device details, serial numbers, job history, and installation or repair data.
System Usage Information: Logs, access data, and status updates to improve our services.
Service Delivery: To schedule, track, and manage repair and installation jobs.
Customer Support: To address service requests and customer feedback.
System Improvements: To optimize system performance and enhance user experience.
Compliance: To meet legal and regulatory requirements.
We implement robust security measures to safeguard your information, including:
Data encryption for sensitive information
Access controls to restrict unauthorized access
Regular system monitoring and maintenance
We do not sell or share your information with third parties except in the following cases:
With your consent
To comply with legal obligations
To trusted service providers who assist in service delivery, under strict confidentiality agreements
You have the right to:
Access and review your personal information
Request corrections to inaccurate information
Request deletion of your personal data where legally permissible
We retain your data for as long as necessary to provide our services and comply with legal obligations.
Our system may use cookies to improve your user experience and system navigation. You can control cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. Changes will be posted on our system and take effect immediately.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Khoshnaw Service Center